Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking Statement explains the steps Hammersmith Carpet Cleaners has taken, and continues to take, to prevent modern slavery and human trafficking from occurring within our business operations and supply chains. We are committed to conducting our activities ethically and responsibly, and we recognise our duty to identify, address, and reduce the risk of modern slavery in all its forms.

Our Business and Supply Chains

Hammersmith Carpet Cleaners provides professional carpet and upholstery cleaning services to residential and commercial customers. Our operations are based in the United Kingdom and rely on a combination of directly employed staff and carefully selected suppliers and contractors. These include providers of cleaning products and equipment, workwear, training, facilities, transport, and other support services that enable us to deliver our services.

We understand that the risk of modern slavery can exist at any stage of the supply chain, particularly where manual labour, manufacturing, distribution, or outsourced services are involved. We are therefore committed to maintaining vigilance and engaging proactively with our suppliers on this issue.

Zero-Tolerance Policy on Modern Slavery

Hammersmith Carpet Cleaners maintains a clear, zero-tolerance stance on all forms of modern slavery, human trafficking, forced labour, and child labour. We will not knowingly engage with or support any business that is involved in such practices. Our expectations are communicated to employees, workers, and suppliers, and compliance with these expectations is a condition of working with us.

Any confirmed incident of modern slavery connected to our business will result in immediate and decisive action, which may include termination of contracts, notification to relevant authorities, and steps to support affected individuals where appropriate.

Supplier Standards and Audits

We seek to work only with suppliers and contractors who share our commitment to human rights and ethical conduct. As part of our procurement and onboarding processes, we evaluate suppliers on their labour practices, working conditions, and approach to tackling modern slavery.

Hammersmith Carpet Cleaners aims to carry out proportionate supplier monitoring, which may include risk-based audits, site visits, and requests for information about policies, training, and due diligence procedures. Where risks are identified, we will work collaboratively with suppliers to improve standards. If improvements are not made within a reasonable timeframe, we reserve the right to reconsider or terminate the business relationship.

Employee Awareness, Conduct, and Training

We expect all employees, workers, and managers to uphold high standards of conduct and to support our efforts to combat modern slavery. New starters are made aware of our zero-tolerance policy, our expectations regarding ethical behaviour, and our reporting channels.

Where appropriate, we provide training or guidance to staff members who are involved in recruitment, procurement, or supplier management so that they can identify potential warning signs of exploitation and know how to respond. We also encourage a culture where concerns are taken seriously and addressed promptly.

Reporting Channels and Whistleblowing

Hammersmith Carpet Cleaners encourages anyone, whether an employee, worker, contractor, or supplier, to speak up if they suspect or become aware of modern slavery or human trafficking linked to our business or supply chains. Concerns can be raised with a line manager, a senior manager, or through any internal reporting mechanism made available for ethical or compliance issues.

Reports can be made confidentially, and we do not tolerate victimisation or retaliation against any person who raises a concern in good faith. All concerns will be assessed, investigated where appropriate, and taken seriously, with outcomes and corrective actions documented.

Continuous Improvement and Annual Review

We recognise that combating modern slavery is an ongoing process rather than a one-off exercise. Hammersmith Carpet Cleaners is committed to continually improving its approach by reviewing risks, strengthening controls, and learning from industry developments and good practice.

This Modern Slavery and Human Trafficking Statement is reviewed annually by the management team. The review considers any reported concerns, audit findings, changes in our operations or supply chains, and updates in legislation or guidance. Where necessary, we update our policies, procedures, and training so that our approach remains effective and proportionate.

This statement has been approved by the management of Hammersmith Carpet Cleaners and represents our current position and ongoing commitment to preventing modern slavery and human trafficking within our business and supply chains.